Payment and Shipping

The following terms and conditions apply:

The products are delivered all over the world.

Minimum order value EUR 5,00.

Payment:
Please do not pay until you have received the invoice.
You will receive the invoice for your order by email from our order processing as soon as possible after your order.
Together with the invoice you will receive our bank information and our address for Paypal.
We generally only ship against prepayment.
Please also check your spam/junk folder if necessary!

Accepted Payment options

• Bank transfer (you will receive our bank information together with the invoice)
• Paypal (you will receive our adress for Paypal together with the invoice)
• Direct debit (not possible for first-time orders and customers from foreign countries)

Further details on payment
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

Shipping costs (inclusive of legally applicable VAT)
Due to our many years of experience in shipping and to avoid loss or damage to your ordered items, we decide whether your order can be sent as a parcel or letter. For the exact shipping costs please refer to the invoice which we will send you after your order.

We ship with DHL and to foreign countries with DHL Premium

• Germany
  Order value smaller 300,00 € - 5,90 €
  Order value mor than 300,00 € - 0,00 €

• Foreign countries
  DHL - EU 14,90 €
  DHL - Nicht-EU 21,90 €
  DHL – worldwide 38,90 €

Note on possible customs duties and taxes!
For deliveries to non-EU countries, additional customs duties and fees may apply.

Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of questions, please contact us at the contact details mentioned in the imprint.